Lessons · E. Ethical and Professional Issues
E.8 · Interpersonal skills in professional relationships
You can write a technically perfect behavior plan, and it can still sit in a drawer if the people who are supposed to run it don't feel heard. Today is about the people skills that get good programs used: listening, asking for input, taking feedback, and collaborating.
Key takeaway
Strong professional relationships rest on skills you can actually practice. Listen actively by attending, paraphrasing, and checking that you understood. Ask stakeholders about their goals and constraints, take feedback without getting defensive and then change what you do, and share decisions with other disciplines. Collaborating doesn't mean dropping effective treatment. It means working with people to adjust the plan so it stays data-based and is something they can actually carry out.
Strong professional relationships rest on skills you can actually practice. Listen actively by attending, paraphrasing, and checking that you understood. Ask stakeholders about their goals and constraints, take feedback without getting defensive and then change what you do, and share decisions with other disciplines. Collaborating doesn't mean dropping effective treatment. It means working with people to adjust the plan so it stays data-based and is something they can actually carry out.
Members get the full lesson video, notes and a 5-question test
The video walks through the idea, worked examples, the trap people fall into and an exam-style question. The notes and the checkpoint come with it, and your results feed your Where to focus plan.