ABA Exam CoachLessons · I. Personnel Supervision and Management
I.6 · Performance diagnostics for supervisees
When a staff member keeps skipping a step, it's tempting to just retrain them or write them up. Today we'll treat that performance problem like any other behavior. First we find out why it's happening, and then we fix that.
Key takeaway
Assess before you intervene. A performance diagnostic like the PDC-HS uses an interview and direct observation to show whether a problem comes from training, task clarification and prompting, resources and processes, or consequences, effort, and competition. Then match the intervention to that cause, and measure the staff behavior before and after to make sure it changed.
Assess before you intervene. A performance diagnostic like the PDC-HS uses an interview and direct observation to show whether a problem comes from training, task clarification and prompting, resources and processes, or consequences, effort, and competition. Then match the intervention to that cause, and measure the staff behavior before and after to make sure it changed.
Members get the full lesson video, notes and a 5-question test
The video walks through the idea, worked examples, the trap people fall into and an exam-style question. The notes and the checkpoint come with it, and your results feed your Where to focus plan.